Hallmark

FARENIO operates as a digital marketplace platform connecting clients with independent professional cleaning service providers.

The company is registered with the Trade and Companies Register (RCS) of Paris, France.

FARENIO acts as an intermediary platform and does not directly employ cleaners or perform cleaning services itself.

Insurance Company: Hiscox Assurances

Coverage: Professional indemnity insurance is maintained in accordance with French regulations for digital marketplace operators.

FARENIO is committed to protecting your personal data in accordance with the General Data Protection Regulation (GDPR) and French data protection laws.

For detailed information about how we process your data, please refer to our Privacy Policy.

Data Protection Officer: dpo@farenio.com

In accordance with French consumer law, FARENIO is committed to resolving disputes amicably. For information about our dispute resolution process, please visit our Dispute Resolution page.

Consumers have the right to submit complaints to the European Online Dispute Resolution platform: https://ec.europa.eu/consumers/odr/